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Already clicked, shared details or paid?

Take it one step at a time. Start with what happened, then use the official resources for your region. This page does not collect incident details.

Money or card details involved? Contact your bank or payment provider promptly through its official app or a number you already trust. Ask about blocking further use and disputing or recalling the payment. Recovery is not guaranteed.

Start here

Clicked a link

Stop interacting with the page. Do not enter information or open unexpected downloads. If you suspect a harmful download, update your device’s security software and run a scan. Verify messages with the organization through a known website or phone number.

Shared a password

Open the real service directly and change the password. Change it anywhere else you reused it and enable two-factor authentication. If you cannot sign in, use that service’s official account-recovery process.

Shared payment details

Contact your card issuer or bank using its official app or the number on your card. Explain which details were exposed and ask how to secure the account. Review transactions and report payments you do not recognize.

Sent money

Tell the payment provider you believe the payment was part of a scam and ask whether it can be reversed. Keep receipts and transaction references. For a gift card, contact its issuer; for cryptocurrency, contact the exchange or provider you used.

Shared identity details or gave device access

Use the identity-theft and reporting resources below. If someone accessed your device, update security software and scan for threats. Seek technical help from the device manufacturer or someone you already trust.

United States

Europe

Reporting routes vary by country. Use your national police or cybercrime reporting service. Europol’s country directory helps find national reporting routes; Europol is not a direct public crime-report desk.

For a cross-border consumer dispute with a trader in another EU country, Norway or Iceland, the European Consumer Centres Network offers free assistance to residents of those countries. Contact the trader first when appropriate for an ordinary consumer dispute. ECC-Net cannot handle fraudulent businesses or enforce a refund; suspected crime belongs with the police.

United Kingdom

NCSC phishing guidance explains what to do after a suspicious message or link and how to report phishing emails, texts and websites. For a crime report, use the police or fraud-reporting route for your part of the UK.

Watch for recovery scams

Be wary of unsolicited offers to get your money back for an upfront fee or in exchange for financial details. Read the FTC’s recovery-scam guidance before engaging anyone who contacts you this way.

Keep useful records

Save relevant messages, website addresses and transaction references for your provider or the relevant authority. Keep personal documents and payment details out of public comments and Looks Sus reports.

Sources checked 14 October 2026. These links provide general guidance; available remedies depend on the provider and country. Looks Sus cannot investigate your case or guarantee recovery.

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