FAQ / Help Center
Quick answers about checking a website, understanding its rating and sharing your experience.
Checking a website
How do I check a website?
Enter a domain or website address in the website lookup. Looks Sus groups ratings by the main public domain, including its subdomains. Page paths are removed before a lookup is submitted. Individual pages and purchases are not checked.
What does the Sus score mean?
Sus Meter V2 combines domain registration age, connection security, limited lookalike checks and community votes into a 0 to 100 concern index. Higher means more concern, not a probability of fraud. Open Behind the score on a profile to read the available checks. A low score does not guarantee safety. See the methodology for scoring details and limitations.
Why might I see a neutral baseline or no community rating?
With no available evidence, V2 starts at 50 and labels the result Neutral baseline. The separate community rating requires at least 10 eligible votes across two UTC dates, including a vote from the last 30 days. A stale rating lacks recent eligible votes; a paused rating is under integrity review. None of these states establishes whether a website is safe. A failed lookup means the result is unavailable.
Votes and contributions
Do I need an account, and how do I vote?
No public account is needed. On a website profile, choose Looks Sus to Me or Nevermind, Looks Legit. Your choice saves automatically, as do changes to up to three optional reasons. Check the save feedback; an unconfirmed save is not proof that your vote was stored. Browsing does not create a new voting session. A session is created when needed to submit a contribution.
Can I change or remove my vote?
Return to the profile in the same active session to change or remove your vote. Sessions last up to 24 hours. Expiry ends editing access but does not delete accepted contributions. Website and extension sessions are separate. Clearing site data does not remove a vote already stored on the server. See the privacy notice.
How do I report a problem or request a correction?
Look up the website and choose Report a problem or Suggest a correction on its profile. Keep sensitive personal and payment information out of submissions. Reports and corrections are private; submitting one does not automatically create a public warning or change a rating. Keep a report receipt in its originating active session to view or withdraw the report. No review or response time is promised.
Do public comments affect the rating?
No. Disqus comments and upvotes are separate from Looks Sus ratings. Loading a discussion connects to Disqus, and commenting uses a separate Disqus login. Manage public comments using Disqus’s controls.
Getting more help
What if a lookup or save fails?
Check your connection and try again. If a save is unconfirmed, use its retry control to check the original request’s outcome. If the site asks you to wait, follow the displayed retry time. A new session cannot restore editing access to an expired session’s vote or private receipt.
Where can I get the extension?
The Chrome extension is not yet published in the Chrome Web Store. See the extension page for its current availability and features.
What if I already clicked a suspicious link or paid?
Visit Already clicked or paid? for the existing recovery guide and official resources. Looks Sus cannot stop payments, recover accounts or recover money on your behalf.
How can I contact support?
See Contact and support for the available options. A dedicated public support email and operator contact have not yet been published. Do not use a public discussion or website report to send sensitive account information.